Brief
About the firm: The firm was newly established by a CPA immediately after quitting his role as a Director at a big four firm. The firm was also having another CPA associated with it. They had few clients and they were rapidly building this new firm. Their focus was audits and tax.
The problem statements:
The owner was very clear. He needed help with tax returns. No commitments, pay-as-go, flat fee tax returns outsourcing was required over secured environment.
Solutions provided:
An experienced team was assigned to this firm. Immediately, after onboarding, the owner realized that the team is very capable and can handle all kinds of complex tax returns including returns involving multi-state nexus implications. In the meantime, the client decided to involve the team leader from Altobooks side in all calls with the software vendors at the time of finalizing tax software for his tax practice. It became clear that the firm owner built is own extended tax team with Altobooks and Altobooks was doing all sorts of tax returns 1040, 1065, 1120, 1120S, 1041 etc. for the firm.
How the relationship was scaled up:
- Phase 1 – The firm owner and team leader from Altobooks side interacted with many software vendors and found out suitable solution for the tax practice.
- Phase 2 – The firm tried 2-3 tax returns and got desired output in timely manner.
- Phase 3 – The firm outsourced more than 90% of the tax returns with Altobooks and was able to grow well immediately during the first year.
Challenges:
Nothing as such. Initial hiccups related to software set up.
Reasons for success:
- The firm owner was very confident and positive about outsourcing model. Despite knowing that Altobooks provides flexible staffing solution for tax work, he was clear that he requires simple, scalable, flat-fee based outsourcing solution.
- Regular meeting calls with the team leader from Altobooks.
- Involvement of Altobooks team leader during initial period.
Top services provided:
Tax return preparation over myTaxprep office and DrakeTax
Contribution
After associating with the company, Altobooks team has taken following steps:
Phase 1 – The firm owner and team leader from Altobooks side interacted with many software vendors and found out suitable solution for the tax practice.
Phase 2 – The firm tried 2-3 tax returns and got desired output in timely manner.
Phase 3 – The firm outsourced more than 90% of the tax returns with Altobooks and was able to grow well immediately during the first year.
Services
As of now, Altobooks is a trusted outsourcing partner for tax preparation business of the CPA firm and they are outsourcing most of the tax returns from Altobooks.
mytaxprepoffice
DrakeTax
